This privacy policy applies to VBH supporters and describes how VBH uses information you provide when you donate to us or sign up to receive emails (the “Donation Process”). When you provide us your information, VBH uses industry-standard security measures, including encryption, firewalls, and physical security to protect your data.
Please remember that this policy applies to information provided by supporters during the Donation Process. It is our goal that you fully understand how we collect information, how we use that information, and the steps we’ve taken to protect it. We may update this policy from time to time, so please review this page periodically.
If you have any questions about this policy, please email us at info@veteransbridgehome.org.
During the Donation Process, VBH may collect personal information that can identify you. This may include:
If you donate via credit or debit card, we may collect:
If you donate by check, we may request limited bank information for processing.
We collect this information during the Donation Process. Online donations require specific details in order to be processed. We may also collect additional information when communicating with you after a donation has been made. Regardless of how your information is collected, it is used only as stated in this policy.
VBH primarily uses your information to process donations and communicate with you. We may also use your information to:
VBH may share donor information with third parties who provide donation processing and database management services. These partners operate under confidentiality agreements to protect your data from misuse or unintended disclosure.
Yes. You may opt out of communications or limit sharing of your information at any time.
To stop receiving messages:
To opt out of communications entirely, contact the Advancement team by email or phone above. If you would like your donation to remain anonymous, please request this at the time of giving.
VBH is committed to the security of supporter information. We use physical, electronic, and administrative safeguards to protect personal data. Records are stored in secure facilities and our staff is trained in data protection practices.
Online and phone donations use industry-standard security protections, including encryption, network firewalls, and physical data safeguards. Third-party processors engaged by VBH are also required to maintain secure handling of donor information.
To update or correct your donor information, please contact the VBH Advancement team at info@veteransbridgehome.org or call 704-332-8802.
Yes — donors may receive updates, acknowledgments, or future communications. You may opt out of messages at any time as described above.
If you have any questions, please contact us at info@veteransbridgehome.org or by phone at 704-332-8802. You may also reach us by mail at:
Veterans Bridge Home
5260 Parkway Plaza Blvd, Ste 110
Charlotte, NC 28217
